Shipping policy

Thank you for choosing Mollyhello as your source for stunning wedding dresses and formal gowns. We are committed to getting your order to you promptly and efficiently. Here's what you need to know about our shipping process.

Once you place an order on our website, our dedicated team will start processing it right away. Typically, orders are processed within 1 - 3 business days. This timeframe allows us to carefully check and prepare your chosen dress to ensure it's in perfect condition for dispatch. Please note that business days exclude weekends and public holidays.

After your order has been successfully processed and shipped, you can expect to receive it within 3 - 5 business days. The actual delivery time may vary slightly depending on your location and any potential customs procedures for international shipments. However, we work closely with our reliable shipping partners to ensure your package arrives as quickly as possible.

Australia, Canada, US (United States), Rest Of the World.

Free Shipping Apply – ( condition- $60.00 and up payment ) 

Standard Delivery- (Condition- $0.00 to $59.99) ( Cost- $10.00)

Expedited Delivery – (condition- all orders) ( Cost- $20.00)

Delivery delays can occasionally occur.

As soon as your order is shipped, we will send you a shipping confirmation email containing a unique tracking number. With this tracking number, you can easily monitor the progress of your package on the shipping carrier's official website. This way, you can stay updated on its whereabouts and anticipate its arrival.

For international orders, while we cover the shipping cost, please be aware that customs duties, taxes, and other fees may be levied by the destination country. These charges are determined by the customs regulations of your country and are the responsibility of the recipient. We recommend checking with your local customs office in advance to understand any potential additional costs.

It's crucial that you provide an accurate and complete shipping address during the checkout process. We are not responsible for any delays or misdeliveries that result from incorrect or incomplete address information. If you need to make any changes to your shipping address after placing an order, please contact our customer service team immediately. We'll do our best to accommodate the change, although it may not be possible if your order has already been shipped.

If you have any questions or concerns regarding our shipping policy, our friendly customer service team is always here to help. You can reach out to us via [email protected]. We look forward to serving you and making your shopping experience with us as seamless as possible.